Privacy Policy

1. Introduction

   This privacy notice provides information about how we collect and process personal data when using our Platforms, including our website at https://www.you-files.com, our Progressive Web App (PWA), our Android app, and our API. It applies to all users who interact with these platforms ("Platforms"). This includes individuals who visit our site without logging in as well as registered users who create profiles, post content, communicate through our platform, and participate in projects. We take privacy very seriously and want you to understand what information we collect, why we collect it, and how we use it.

2. Types of Data Collected

   We collect several different types of information for various purposes to provide and improve our Platform to you.

   • Personal Data

     This includes data such as name, email address, phone number, billing address, and shipping address. You directly provide us with most of this data when you register for an account, place an order, complete a form, or communicate with us. We may also obtain some of this data from our partners if you have given them permission to share your information with us.

     The types of personal data we may collect include:

     • Identifying Information such as name, email address, postal address, phone numbers, username, and password;
     • Profile Information such as education, employment history, skills, and work samples;
     • User Generated Content like posts, job offers, collaborations requests, comments, messages, and photos;
     • Payment and Billing Information if you make purchases within our Platforms;

   • Non-Personal Data

     This includes data such as cookies, usage data, and other diagnostic data. When you visit our Platform, our servers automatically record certain information about your device and its interactions with our Platform. This data could include technical information like IP address, browser type, operating system, unique device identifiers, language, and time zone setting, location data, and statistics on page views, traffic routes, and other actions on our site.

     The types of non personal data we may collect include:

     • Technical Information like IP addresses, log files, cookies, device identifiers, location data, and anonimyzed usage statistics.

3. Methods of Collection

   We collect data in a few different ways:

   • Direct Interaction: As mentioned earlier, you directly provide most of this data when you interact with our Platform. For instance, when you create an account, fill out a form, make a purchase, or communicate with us.
   • Automatic Collection: Our systems automatically collect data through cookies, server logs, and similar technologies. This helps us identify how visitors use our website so we can better personalize their experience.
   • Third Parties: In certain situations, we might receive data from third parties who collaborate with us. This usually occurs only when you have explicitly provided consent to these entities to share your information with us.

4. Legal Basis for Processing Personal Data

   If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

   We indeed process data for several purposes related to delivering our Platforms, maintaining security, improving our products, and fulfilling legal obligations. These include:

   • To comply with applicable laws, lawful requests, and legal processes;
   • Providing, mantaining and personalizing our Platforms;
   • To authenticate and verify your identity;
   • Processing payment transactions;
   • Sending Platform-related communications, marketing messages, and surveys;
   • Conducting research and analysis to maintain, protect, develop, and improve our Platforms;
   • Meeting legal, regulatory, and contractual requirements;
   • To enforce our Terms of Platform;
   • Responding to inquiries and claims;
   • To communicate with you about our Platforms;
   • To operate, protect, improve, and optimize our Platforms;
   • To prevent fraud and other illegal activities.

5. Sharing Your Personal Data

   Your personal data will only be shared with trusted third parties that support our business operations, abide by data protection laws, and process your information based on our instructions. These parties include cloud storage providers, payment processors, customer support software, social media platforms, and professional advisers.

6. Retention of Data

   We will retain your Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy. After this period, your Personal Data will be deleted or anonymized.

7. Your Data Protection Rights

   If you are a resident of the EEA, you have certain data protection rights. These include:

   • Right to Access: You have the right to request access to the personal information we hold about you.
   • Right to Rectification: You have the right to correct any incorrect personal information.
   • Right to Erasure ('Right to be forgotten'): You have the right to request that we erase your personal information. Data that must be preserved by law will not be erased till a provided retention period would expoire (billing,accounting, fiscal data, etc.)
   • Right to Restrict Processing: Under certain circumstances, you have the right to restrict the processing of your personal information.
   • Right to Object: You have the right to object to processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling); direct marketing (including profiling); and processing for purposes of scientific/historical research and statistics.
   • Right to Portability: You have the right to receive the personal information concerning you, which was provided to us, in a structured, commonly used, and machine-readable format and have the right to transmit that information to another controller.
   • Right to Complain to Supervisory Authority: Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.

8. Cookie Policy

   This Cookie Policy applies to the Platform website, android and progressive web application ("the App") and any related APIs ("APIs"). It describes how we use cookies within our Platforms, why we use them, and your choices regarding cookies.

   A cookie is a small file of letters and numbers stored on your browser, computer, or device.

   • What are Cookies?

     Cookies are small pieces of data that are stored on your device when you visit certain websites. They can be used to store information about your preferences or activity on a website, allowing it to remember specific details concerning you, such as language preference, login credentials, or shopping cart contents.

   • Types of Cookies We Use:

     The Platform primarily use session and permanent cookies. Sessions cookies are temporary and last only for the duration of your access to the Platform, whereas permanent cookies persist across multiple sessions.

     • Session Cookies: These are temporary cookies that are deleted from your device once you close your browser. We use session cookies to maintain your logged-in status during your visit to our website.
     • Persistent Cookies: These remain on your device after you have closed your browser, until they expire or are deleted. We use persistent cookies to analyze usage patterns on our website, gather demographic information, and deliver tailored content to users.
     • Authentication: To verify your identity when you sign into the App and APIs, ensuring that unauthorized parties cannot access your account.
     • Functionality: To enhance the performance and functionality of the App and APIs, providing you with more relevant and useful features.
     • Analytics: To monitor traffic and usage patterns on the App and APIs, helping us understand how people interact with our Platforms so we can make improvements.
     • Advertising: To display targeted advertising based on your interests, which helps support the costs associated with operating and maintaining the App and APIs.

   • Third-Party Cookies

     Some of our business partners may use cookies on our website (e.g., partners offering 'Like' or 'Share' buttons). We don't have direct control over these cookies, but you can manage them through your browser settings.

   • Managing Cookies

     Most browsers allow you to control cookies through their settings. You can block or delete cookies, including those already stored on your device. However, this might prevent you from taking full advantage of our website.

9. Children

   Our Platforms are not intended individuals under 18 years old. We do not knowingly collect personal data from children or allow them to register on our platform.

   If you believe we might have collected personal data from a child, please contact us so we can promptly take action.

10. Transfer of Data

    As a Hong Kong-based company, some of the recipients mentioned above might be located outside the European Economic Area (EEA). In such cases, we ensure that transfers of personal data are subject to appropriate safeguards and protections, either throughering standard contractual clauses approved by the European Commission or through relying operators certified under the EU-US or Swiss-US Privacy Shield frameworks.

    All the communications and data in between our platforms are encrypted in transit.

11. Governing Law

    This privacy policy shall be governed by the laws of Hong Kong Special Administrative Region. Any dispute arising out of or relating to this privacy policy shall be resolved before the courts of Hong Kong Special Administrative Region.

12. Changes to This Privacy Policy

    We reserve the right to modify this Privacy Policy at any time without notice. Any changes to this policy will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy whenever you visit our website to understand any modifications that may have been made.

13. Acceptance

    Your continued use of our website, apps, web apps and Platforms will be regarded as acceptance ofourpractices around privacy, data and information and terms of Platform, including contacting us for enquiry. If you have questions feel free to contact our support or DPO.

If you have questions, concerns, or complaints about this privacy notice or our handling of your personal data, please contact our Data Protection Officer at dpo@you-files.com with the object "Privacy Enquiry".